Import is slow or products are not appearing
Imports run on Migratify's servers and publish products to your store in the background. Most finish quickly, but large catalogs take time. Here's what to check when products seem missing.
Checks
- Give it a few minutes. Products can keep appearing in your Shopify admin for a while after the progress bar completes, especially on large imports.
- Check the product status. If Set product as active was off in your Import settings, products were created as drafts. In your Shopify admin, go to Products and filter by Draft.
- Look for a variant limit banner. If Migratify shows "Shopify variant creation limit reached", the import is paused by Shopify's daily limit. See Shopify variant creation limit reached.
- Check the import wasn't stopped. A stopped import only creates the products it finished. Check Import history and re-run the URL if needed.
- One failed product no longer stops the whole import. If a single product has no source data, its source page is gone (deleted or returns an error), or it fails to publish, Migratify skips it and keeps going. Re-run that product URL on its own if it is still missing.
- Check Import history status. Open Import history. Partial means some products landed and some didn't. Failed means none did. Finished means every queued product came in. An import that ended with Partial or Failed counts as done, so you can start the next one right away.
- One import at a time. If you start a second import while the first is still running, Migratify shows "The last import is still in progress. Please wait until it finishes before starting a new one." Wait for the current import to finish.
- Images missing or "Media processing failed". Some image hosts block Shopify (and our servers) with Cloudflare or similar protection. Migratify re-hosts those images so Shopify can fetch them. If a site blocks every way Migratify tries to download its images, Migratify stops retrying that site's images for the product and sends them to Shopify as they are, so the product still publishes instead of timing out. Shopify may not be able to load those images either, so the product can arrive with some images missing. Re-run the product URL if images were skipped on an earlier import, or add the missing images to the product in Shopify.
Closing the browser never cancels an import; only the Stop migration button does.
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