What languages does RagChat support?

For your shoppers: all of them, automatically. The AI detects the language a shopper writes in and replies in that language. There is nothing to configure, and one store can serve shoppers in many languages at once.

Your welcome message and suggested question chips are shown exactly as you wrote them, so if your store serves mostly one market, write those in that language in Settings → Widget.

When you reply yourself

The AI handles languages on its own, but you may not. On the Standard and Pro plans you can turn on auto-translate, so customer messages arrive in your language and your replies go out in theirs.

Set it up under Settings → AI → Languages. See Translate conversations into your language.

The admin interface

For you, the RagChat admin is available in eight languages: English, Spanish, French, German, Portuguese, Italian, Dutch, and Japanese.

Change it under Settings → General → App language. The dropdown lists each one in its own language (Español, Français, Deutsch, Português, Italiano, Nederlands, 日本語).

The first time you open RagChat, it matches your Shopify store's primary language and falls back to English if your store's language isn't on the list.

Your choice only affects your own view of the admin, not the widget and not your teammates. It is saved in the browser you picked it in, so choose it again if you switch to another computer or browser.