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Customize the review widgets

Features · Updated Jul 17, 2026

Match the review widgets to your store's look, layout, and language. All customization happens in one place, and changes apply to your storefront when you save.

Go to Settings, then under Review widgets click Go to settings to open Review widgets settings. You can also get there from the Setup guide by clicking Customize widgets.

Make sure the widgets are installed first: see Install the review widgets on your store.

General

Settings that apply to every widget:

  • Primary color and Theme (Light or Dark) to match your brand.
  • Star color: pick any color for the rating stars.
  • Toggles like Show review date, Show review title, Lazy load reviews, and Hide reviewer photo.

The General section of Review widgets settings with primary color, theme, star color, and display toggles

Product reviews

Controls for the main reviews widget on product pages:

  • Layout: Grid or List.
  • Reviews per page on mobile and on desktop.
  • Default sort by: Recommended, Latest first, Oldest first, Highest rating, Lowest rating, or Most helpful.
  • No reviews display mode: what to show when a product has no reviews yet (the full widget, nothing, or just the write-a-review button).
  • Hide toggles for the reviews summary, rating breakdown, media, the sort dropdown, and more.
  • Card border: Shadow, Solid, or Plain.

The Product reviews section with layout, star rating position, reviews per page, and default sort settings

Star rating

  • Hide star rating if no reviews available.
  • Desktop format and Mobile format: choose how the rating line reads, from a simple average like "4.9" to "4.9 based on 1200 reviews" or a compact "1.2k".

Featured reviews

  • Automatically play featured reviews to make the carousel rotate on its own.
  • Enable touch/swipe to move between reviews for mobile visitors.
  • Toggles for showing media and the product name on each card.

The Star rating and Featured reviews sections with format dropdowns and carousel toggles

Text customization

Every label and message in the widgets can be reworded: the "Write a review" button, form labels, the thank-you message, tab names, sort options, and more.

To translate everything at once, click Translate at the top of the Text customization card and pick your language. All widget texts are translated in one go, and you can still fine-tune any field afterwards. Reset to default brings back the original English texts.

The Text customization card with editable widget texts and the Reset to default and Translate actions

Remember to click Save, then refresh your storefront to see the changes.

Still stuck? Message us from the chat widget and we'll help.